In my 20-year leadership career, I have seen managers and
supervisors struggle in holding their employees accountable. This has
been true for many people in supervisory roles and with various levels
of authority and experience, from newly minted, first-time supervisors
to seasoned managers responsible for entire workforces. What has
stood out to me is the lack of balance in their performance
management approach. Managers and supervisors who have struggled
to hold their employees accountable and improve performance the
right way have either been too harsh, too lenient, or too disengaged.
These approaches have been detrimental.
In this book, I unveil Supportive Accountability Leadership™, a
simple yet powerful framework that will help you create a positive
work environment while improving performance. I developed this
model based on two decades of my personal experience. According to
peer-reviewed international research in various disciplines, leaders
can successfully apply the seven elements of the model to improve
performance for individuals, teams, and entire workforces.